Question 1

What is Ecommerce development?

Accepted Answer

Ecommerce development is the process of building or developing the website, online store or shopping cart for online sales transactions.

Question 2

Do you provide end-to-end ecommerce development services?

Accepted Answer

Yes. We offer end-to-end ecommerce development services. We have everything you need to kickstart your ecommerce business, from design to development, consultation to support, migration, integration, and custom development.

Question 3

How do I decide the best ecommerce development platform?

Accepted Answer

It entirely depends on your business requirements, design options, scalability, integrations, pricing, payments, and more. Skynet Technologies is a leading ecommerce development and consulting company with accomplished ecommerce developers. We worked on multiple platforms like BigCommerce, Shopify, Drupal, Magento, WooCommerce, nopCommerce, OsCommerce, OpenCart, Squarespace, Symphony Commerce, Sitecore, Laravel Bagisto. If you are unsure about what platform to choose, contact us. Our ecommerce experts will suggest the best optimized solution for your ecommerce business.

Question 4

Will you handle sales tax as per our existing business practice?

Accepted Answer

Yes.

Question 5

I want to hire an ecommerce developer. What type of pricing models do you offer?

Accepted Answer

We offer flexibility here. A. Fixed pricing model - If your project scope is defined, you can go for a fixed pricing model. B. Hourly and Monthly basis - If your project scope isn’t defined, you can hire a developer on an hourly or monthly basis. C. Dedicated model - This is ideal if you need a team for ongoing work.

Question 6

How much does it cost for ecommerce development services?

Accepted Answer

The overall cost to build an ecommerce store varies depending on the platform you choose and the services you need. We offer services for the entire business development cycle, including a feasibility study, project design, ecommerce development, marketing, ecommerce SEO, support, and maintenance. To get a quote for customized solutions, get in touch with us.

Question 7

Is there any limit on the number of products or categories that can be added to the ecommerce store?

Accepted Answer

There are no limits. There are many platforms that support a large number of product listings and categories. We pick the platform and features based on your requirements and can work with businesses and organizations of any size. We have hundreds of happy clients who are increasing profits with great customer experiences.

Question 8

Why should I choose Skynet Technologies as the ecommerce development agency for me?

Accepted Answer

Ecommerce web development is not a short-term commitment. It involves regular updates, ongoing support, and maintenance. Having an experienced company like Skynet Technologies provide end-to-end ecommerce development services will keep your store running smoothly. We help you with consultation, development, deployment, design, support, migration, and post-development maintenance services. We have 20 years of experience in the industry and have brilliant ecommerce developers and designers who understand the unique needs of our clients.

Question 9

Can you provide existing ecommerce redesign?

Accepted Answer

Of course, we can! We have helped our clients create compelling and interactive designs that improve the customer experience. We build everything from scratch and can also redesign your ecommerce website, if required.

Question 10

Do you provide ecommerce SEO services?

Accepted Answer

Yes, we do. Our primary focus is driving organic traffic to your ecommerce store. Our ecommerce SEO and marketing team creates a strategy to improve your store’s search engine visibility and sales.

Question 11

Do you provide white label ecommerce developments/solutions?

Accepted Answer

Yes, we provide white label ecommerce solutions and development services, which include preparing mock-ups, ecommerce shopping cart application integration, supporting product related enhancements and providing long-term support and maintenance.. Our ecommerce services also include content writing and consulting. We have been providing ecommerce white label solutions to web agencies, ecommerce development companies, content teams, consultants, corporations or any entity that requires ecommerce white label services. Get in touch with us to learn more.

Question 12

Do you offer ADA compliant ecommerce stores?

Accepted Answer

Yes, we offer ADA compliant ecommerce stores that meet ADA, WCAG and A3C guidelines.

Question 13

How do you handle ecommerce security and what are the risks?

Accepted Answer

Data misuse, credit card fraud, theft, and other security breaches are the most common security risks. We have a strict security strategy while building the websites. We keep up with ecommerce security updates and choose the security solutions best suited to your business. We also check on your permissions and install SSL certificates to secure your stores.

Question 14

Do I need an ecommerce mobile app?

Accepted Answer

With more than 50% of the traffic coming from mobile phones, it is imperative to focus on either having an ecommerce mobile app or making your websites mobile friendly. All of our websites are responsive. If you need a mobile app for your store, we can build that for you.

Question 15

What ecommerce support services do you provide?

Accepted Answer

We understand that your ecommerce website needs ongoing maintenance services. New promotional offers, seasonal demands, changing inventory, and evolving search engine algorithms may bring traffic swings. We perform a rigorous quality check, issue resolution, performance optimization, and other minor tweaks, if required. You can also extend the maintenance period, if needed, and hire our ecommerce experts for long-term support services.

Question 16

What security policy do you follow for ecommerce development services?

Accepted Answer

We are an ISO 9001 & ISO 27001 certified company and follow all standard & secure procedures with data security standards. We do offer a strict Non-Disclosure Agreement (NDA) and comply with it before the client avail of our development services. We ensure that your information is safe and secure. All of our employees also adhere to strict confidentiality measures to prevent the unauthorized sharing of information and security breaches.

Question 17

How do we communicate with the ecommerce development team?

Accepted Answer

We use Basecamp, Trello, Asana, and Slack project management tools to keep you informed about the status of your project and keep our communication transparent. Our dedicated manager can also communicate with you through email, Skype or a phone call.

Question 18

Do you offer ecommerce optimization services?

Accepted Answer

We optimize page loading speeds on all the ecommerce websites we build.Our code is lightweight and clean. We optimize all images and video content on the landing pages. If you already have a website and need optimization, request a quote.

Question 19

Can you provide ecommerce migration for my current website built by another agency?

Accepted Answer

Yes, we can. If you are not satisfied with your current ecommerce website and considering migrating to a new platform, we can help with a seamless ecommerce migration. We ensure that your core business vision remains intact and complete the migration with minimal disruptions.

Question 20

Do you have a Service Level Agreement in place?

Accepted Answer

Skynet Technologies is a trusted ecommerce development company with 20 years of experience, adhering to the protocols of the IT industry. We do have a Service Level Agreement (SLA) in place.

Question 21

Are your websites GDPR compliant?

Accepted Answer

Yes. Skynet Technologies is known for integrity, and we build websites that are GDPR compliant. We keep our privacy policies updated and ensure 100% data protection.

Question 22

Can you help me migrate from my current website built by another agency?

Accepted Answer

Yes, we can. If you are not satisfied with your current website and considering migrating to a new platform, we would help with a seamless migration process. We ensure that your core business vision remains intact and complete the migration with minimal disruptions.

Question 23

Which shipping APIs can be configured in my ecommerce store?

Accepted Answer

We can configure UPS, FedEx, DHL or any other country specific shipping API. We can also customize it as per your requirements.

Question 24

Which payment gateways can you integrate into the ecommerce store? Are they PCI compliant?

Accepted Answer

Most of the ecommerce platforms support PayPal and Stripe by default. We understand that customers expect flexibility in choosing the payment method they are comfortable with. To support global customers, we recommend having multiple payment gateways. These are 100% PCI compliant.

Question 25

Do you provide digital marketing services for my ecommerce store?

Accepted Answer

We provide digital marketing services to improve the visibility of your store, drive traffic to your site, and improve your conversions. We also offer email marketing services to reduce your cart abandonment rates. We can promote your ecommerce site through social media marketing services to generate qualified leads.

Question 26

Who owns my code?

Accepted Answer

Once the ecommerce development is done, we hand over the source files to you and you would be the sole proprietor of your code.

Get started with Ecommerce development!